{"id":2087,"date":"2013-02-18T15:11:48","date_gmt":"2013-02-18T21:11:48","guid":{"rendered":"http:\/\/whitehatcrew.com\/blog\/?p=2087"},"modified":"2026-10-24T11:26:00","modified_gmt":"2026-10-24T17:26:00","slug":"the-4-ns-of-twitter","status":"publish","type":"post","link":"https:\/\/whitehatcrew.com\/blog\/the-4-ns-of-twitter\/","title":{"rendered":"The 4 &#8216;N&#8217;s of Selling Through Twitter"},"content":{"rendered":"<p>A while back, I wrote about <a href=\"http:\/\/whitehatcrew.com\/blog\/the-secret-to-using-auto-dms-on-twitter\/\">how to craft an auto-DM for Twitter that isn't spam<\/a>. In that post, I promised to elaborate on my \"4 'N's of Twitter\" strategy in a future post.<\/p>\n<p>This is that future post.<\/p>\n<h2>The First 'N' of Twitter: Engage<\/h2>\n<p>Okay, so the first 'N' doesn't actually start with the <i>letter<\/i> \"N\". That's okay, because none of the other 'N's do either. :-) It does start with \"en\", though.<\/p>\n<p>You never know who's going to follow you on Twitter.  They may or may not be a good prospect for your business. They may or may not even know they followed you (maybe they're auto-following just to get follow backs). So the first thing you need to do is narrow down the list so that you can focus on the good prospects.<\/p>\n<p>As I wrote last time, your auto-DM's purpose is to drive the initial engagement between you and your new follower. If your auto-DM is written right, those who accept the engagement will be the people you'll want to follow up with.<\/p>\n<p>But we talked about that last time. Now on to the other 3 'N's.<\/p>\n<\/p>\n<h2>#2: Enchant<\/h2>\n<p>Once you've started the initial engagement, the next step is to make it worth your new friend's while. Do something to ensure that it's not a one-off interaction that's quickly forgotten.<\/p>\n<p>You can afford to put some time and effort into it, because your best prospects will have self-selected by responding to your auto-DM. Most people won't respond, and that's a good thing, because they weren't your best prospects anyway. You may sell to them someday, but you've got better people to focus on now.<\/p>\n<p><iframe src=\"http:\/\/rcm.amazon.com\/e\/cm?lt1=_blank&bc1=FFFFFF&IS2=1&nou=1&bg1=FFFFFF&fc1=000000&lc1=0000FF&t=moulc&o=1&p=8&l=as4&m=amazon&f=ifr&ref=ss_til&asins=1591845831\" style=\"width:120px;height:240px;float:left;margin:0 20px 10px 0;\" scrolling=\"no\" marginwidth=\"0\" marginheight=\"0\" frameborder=\"0\"><\/iframe><\/p>\n<p>So, how do you enchant? For starters, fulfill the promise of your auto-DM. You expressed an interest in them. Now show that it was real.<\/p>\n<p>In my case, I check out their blog. If it's good, I'll post a comment and\/or tweet a link to one of their posts. I may even post a <a href=\"http:\/\/BlogRiffers.com\/\">Blog Riff<\/a> on it. How do you think they'll feel about that?<\/p>\n<p>If their blog stinks, odds are good that I can easily come up with some useful advice for them. I may send that via DM, since they might not want it to be publicly visible.<\/p>\n<p>Particularly if they respond with a \"thanks\", I'll keep commenting, Riffing, tweeting links to their best blog posts, or giving more advice, until I think they're \"enchanted\".<\/p>\n<p>By the way, for more on how to enchant, I recommend Guy Kawasaki's book on the topic (link above).<\/p>\n<h2>#3: Invite<\/h2>\n<p>Once your prospect is enchanted, they're finally ready for an invitation. Invite without enchanting, and they'll feel spammed. Invite while they're enchanted, and they'll feel privileged.<\/p>\n<p>At least if you do it right!<\/p>\n<p>Inviting doesn't mean asking them to buy your product. It's not <i>quite<\/i> time for that yet. Inviting is what you do to move the relationship from Twitter to somewhere better.<\/p>\n<p>For example, I'll invite people to join a <a href=\"http:\/\/customers.geckotribe.com\/critical-mass\/blogging\/\">Critical Mass Blogging Team<\/a>. It's a free service I built to help bloggers. So I'm still just doing favors -- still enchanting. But now I'm doing it in my house instead of Twitter's. That makes it much easier to work on the 4th 'N'.<\/p>\n<h2>#4: Convert<\/h2>\n<p>Okay, I admit it. Calling \"convert\" an 'N' is the biggest stretch of all. But the first syllable does end with \"n\", just like all the other 'N's. Close enough, right?<\/p>\n<p>If your new friend accepts your invitation, then you break out all the standard methods to try converting them into a paying customer.<\/p>\n<ul>\n<li>If your invitation was to another community, interact with them there.<\/li>\n<li>Keep enchanting, whether on Twitter or the site you invited them to.<\/li>\n<li>Make sure they'll see information about and links to your products on the site you invited them to.<\/li>\n<li>And you'll definitely want to get them to join your <a href=\"http:\/\/whitehatcrew.com\/blog\/go\/autoresponder\">email list<\/a>, so that you can use a follow-up sequence to educate them about the benefits of your paid product.<\/li>\n<\/ul>\n<h2>Engage - Enchant - Invite - Convert<\/h2>\n<p>Spamming Twitter with affiliate links is a pretty poor way to make sales. How many times have you bought from a Twitter spam link? I know I never have.<\/p>\n<p>But that doesn't mean that Twitter is useless for marketing. You just have to make it more personal.<\/p>\n<p>Start conversations with the right people, on the right topic. Get them to like you. Lead them to your site. And <i>then<\/i> go for the sale. If you can map out a concrete plan for how you'll lead prospects through each step, your social media efforts can pay off.\n","protected":false},"excerpt":{"rendered":"<p>A while back, I wrote about how to craft an auto-DM for Twitter that isn't spam. In that post, I promised to elaborate on my \"4 'N's of Twitter\" strategy in a future post. This is that future post. The First 'N' of Twitter: Engage Okay, so the first 'N' doesn't actually start with the...<br \/>[<a class=\"moretag\" href=\"https:\/\/whitehatcrew.com\/blog\/the-4-ns-of-twitter\/\">read more<\/a>]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[110,18],"tags":[],"class_list":["post-2087","post","type-post","status-publish","format-standard","hentry","category-premium","category-social-media"],"_links":{"self":[{"href":"https:\/\/whitehatcrew.com\/blog\/wp-json\/wp\/v2\/posts\/2087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/whitehatcrew.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/whitehatcrew.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/whitehatcrew.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/whitehatcrew.com\/blog\/wp-json\/wp\/v2\/comments?post=2087"}],"version-history":[{"count":1,"href":"https:\/\/whitehatcrew.com\/blog\/wp-json\/wp\/v2\/posts\/2087\/revisions"}],"predecessor-version":[{"id":2304,"href":"https:\/\/whitehatcrew.com\/blog\/wp-json\/wp\/v2\/posts\/2087\/revisions\/2304"}],"wp:attachment":[{"href":"https:\/\/whitehatcrew.com\/blog\/wp-json\/wp\/v2\/media?parent=2087"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/whitehatcrew.com\/blog\/wp-json\/wp\/v2\/categories?post=2087"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/whitehatcrew.com\/blog\/wp-json\/wp\/v2\/tags?post=2087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}